Overall Satisfaction with Druva inSync
We have started using Druva to back up our Microsoft 365 environment (Exchange, OneDrive, SharePoint, Teams) and to ensure the data is sent to another public cloud for storage in case of any issues with Azure we can still access backups of our data. We didn't want anything too complicated and within 30 mins with one of the Druva engineers we had a fully working solution. We now have email alerts and reports configured so we can keep an eye on how things are working and in case of any issues the guys from support have been able resolve or advise us very quickly.
- Quick start.
- Easy to use.
- Good interface.
- SSO was complicated to set up.
- Was cheaper than old solution and did the full suite.
- Quick setup.
Third party white labelled solution for IT provider.
Do you think Druva Data Resiliency Cloud delivers good value for the price?
Yes
Are you happy with Druva Data Resiliency Cloud's feature set?
Yes
Did Druva Data Resiliency Cloud live up to sales and marketing promises?
Yes
Did implementation of Druva Data Resiliency Cloud go as expected?
Yes
Would you buy Druva Data Resiliency Cloud again?
Yes
Using Druva inSync
4 - Out current in-house IT team use the inSync tool to ensure the business data is backed up.
4 - IT Engineers
- Quick and easy setup.
- Backup status is easy to read.
- Email alerts and reporting.
Druva inSync Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Not needed... so far!
Tech engineer reached out because it was picked up our usage was down on what we ordered.