Item: Druva Phoenix (UNPUBLISHED)
Rating: 9
Author: Tyler Cook

Use Cases and Deployment Scope

We are currently using Druva Phoenix as our on prem backup solution. The IT Infrastructure team is the primary users of this software. We use this as our file level and VM Level backup and recovery tool.

Pros and Cons

Cloud Storage On Prem Backups
Recovery
Ease of use

Limited in some advanced features like pre and post scripting

Return on Investment

Less time managing the software
Security knowing we can recover our data

Usability

Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix.

Support Rating

Most issues I have can be solved without opening a ticket. But if I need to get in touch with a support agent, I can open a chat request and within minutes have a tech on the end assisting me. The few tickets I had to open were resolved on the first call.

Alternatives Considered

Dell EMC Avamar and Veeam Backup & Replication

In terms of backing up to the Cloud, Druva Phoenix is the King. Veeam cannot natively backup directly to the cloud. Avamar requires too much hands on time to keep the solution running. If we were using a different traditional backup product, we would need someone to be a full time storage and backup admin. Druva is simple to use, simple to deploy, and simple to manage.

Other Software Used

Dell EMC Avamar, Amazon Web Services, Okta Workforce Identity

Likelihood to Recommend

Druva is an awesome product for your on prem backups. We currently backup 250 systems with a mix of physical (less than 15) and virtual. We've used this in both VMware and HyperV environments. We're able to acquire new companies and add them into our backup environment without needing to purchase new hardware. Some locations we can simple install the backup agent on the Windows hosts and get file level backups. Other companies if they have a virtualized environment we're able to deploy a new backup proxy and have backups running in less than a day.

Direct to Cloud Backups without the headache

Overall Satisfaction with Druva Phoenix