Reliable and easy to use
September 09, 2020

Reliable and easy to use

humberto martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Druva Phoenix

We use Druva Phoenix across the whole organization, we needed a robust and easy to use server backup solution to protect our on-prem virtual servers.

We started using Druva InSync a few years before using Phoenix and it turned out to be a great solution for endpoint backup, so when we needed a cloud-based backup solution for our servers, we decided to give Phoenix a try and it worked as good as InSync.
  • Easy to deploy, it takes minutes to be up and running.
  • Easy to use and flexible, the web console is intuitive and makes it easy to configure and monitor the status of your backups.
  • Reliable. Once you have set up your policies and servers, it works by itself.
  • Reporting, it can be hard to tell the actual amount of space consumed by a specific recovery point.
  • DRaaS is not easy to deploy since you have to work on AWS and Phoenix.
  • It does not provide a solution for Azure workloads.
  • Positive: we have our data secure on the cloud.
  • Positive: we have reduced the risk of data loss.
  • Windows
  • Linux
  • SQL
  • Windows endpoints (InSync)
Druva handles all of them in a very effective way.
We had an on-prem disk-based backup solution (HW and SW). When it got the EOL, we started the evaluation of a replacement solution and started thinking of cloud solutions. We took the cloud backup solution because we did not need to make investments on new hardware, software, and services. We avoid the risk of hardware failure and reduce maintenance tasks.
Pros:
  • Works well
  • Easy to use
  • Reliable

Cons:
  • Does not work with Azure workloads.
  • Backups can only be stored on AWS.
We have only had a couple of support requests and they have provided solutions.
Druva is easier to use and presale services were better.
Well suited:
  • On-prem or AWS workloads: VMware, Hyper V, Windows, Linux, SQL.

Not appropriate:
  • Microsoft Exchange on-prem (Druva does not have a specific agent for Exchange as it does for SQL)
  • Azure workloads
  • If you need your backups to be stored on a cloud different from AWS

Druva Phoenix Feature Ratings

Incremental backup identification
Not Rated
Backup to the cloud
9
Deduplication and file compression
9
Management dashboard
10
Retention options
10
Encryption
9