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Druva - easy to use, easy to set up.
Updated June 13, 2022

Druva - easy to use, easy to set up.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Data Protection
  • Data Center Backup

Overall Satisfaction with Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger)

Druva Phoenix is our backup solution for our on-prem infrastructure. Obviously it helps address the need of backs of important infrastructure servers. There's also the ability to have a "cloud cache" which is a certain amount of backups on-prem for quicker restore as Druva utili[zes] AWS and relying on that speed for back up if you need it asap can be a bit of a pain.
  • Manageability
  • Set up
  • Reporting, at least the basics of it. Getting specifics can be cumbersome.
  • Support. Not that the support was bad, but I had a situation where it was "try this" "try that". The support rep was great, I just wish things would have moved quicker.
  • When I first started using it, there where a lot of updates going on, so I would learn one thing, the documentation would say something else, and the UI was different. I haven't experienced that since though.
  • Credential store - not a huge fan of that.
  • The cost saving on the simplicity is awesome.
  • Time we spent trouble shooting wasn't great.
  • Updates are pretty seamless (for proxies).
  • Love the flexibility with policies - again, simplicity makes things faster to accomplish.
  • Veeam Backup & Replication
I didn't select Druva, nor did I select Veeam. But I found Druva so so so much easier to jump into and understand than Veeam. Maybe it was how it was set up, maybe it was my experience, I'm not sure, but Druva is at the top of my list for back up solutions and Veeam... is not.
If you're looking for an easy to set up, easy to manage cloud solution for back up, I think this is your best bet. And while the speed of restoration might give some folks pause, spend a a quarter of what you'd spend on an on-prem solution, get some storage and set up cloud cache. I think if you're doing constant restores, this probably isn't the best solution, but in many cases, I'd recommend it.

Druva Data Resiliency Cloud Feature Ratings

Enterprise Backup ()
Not Rated
Data Center Backup
8.7
Incremental backup identification
8
Backup to the cloud
10
Deduplication and file compression
7
Management dashboard
9
Retention options
10
Encryption
8

Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger) Support

We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!

Using Druva Data Resiliency Cloud (fomerly Druva inSync, Phoenix & CloudRanger)

Usability is really high on my list when it comes to software/applications. As with all new technologies, there is a bit of a learning curve, but things are relatively easy to find. Occasionally you have to do a few extra clicks, but for the most part, it's quite user friendly and intuitive. You don't have to go a dozen levels deep to find what you're looking for - or at least the surface level issue.