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Druva Sales wrote cheques that we could cash.
Updated June 11, 2021

Druva Sales wrote cheques that we could cash.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Data Protection
  • Data Center Backup
  • Remote and Branch Office Backup

Overall Satisfaction with Druva inSync

Druva is being used by our IT department across the whole of the organization. It addresses our need to have reliable, redundant, and maintenance-free off-site backups for the servers in our organization. Druva replaces a traditional tape-based rotational backup solution.
  • Easy to use.
  • Easy to implement.
  • Seamless handoff between sales and implementation.
  • I don't know that I want this to change, but it did take some to get my head around the billing model.
  • The differentiation between sites in the interface could be clearer.
  • It might be nice to get more details directly from the log.
  • Druva has allowed us to remove our legacy backup equipment.
  • Druva has let us move money from Capital budget to operations.
Druva did what it said it did, and it was clear about it. Druva sales didn't BS us as the other backup vendors did. The other backup vendors made promises that, when we moved to a POC, were not borne out.

Do you think Druva Data Resiliency Cloud delivers good value for the price?

Yes

Are you happy with Druva Data Resiliency Cloud's feature set?

Yes

Did Druva Data Resiliency Cloud live up to sales and marketing promises?

Yes

Did implementation of Druva Data Resiliency Cloud go as expected?

Yes

Would you buy Druva Data Resiliency Cloud again?

Yes

VMware ESXi, Microsoft 365 (formerly Office 365), ManageEngine Desktop Central
Druva exceeded our expectations. Many vendors make big claims but when you examine them in more depth, they aren't really true. For Druva, the salespeople were completely transparent about what Druva could do and what it couldn't do, and there was total parity between what the salespeople said and what we were able to implement.

Druva Data Resiliency Cloud Feature Ratings

Enterprise Backup ()
Not Rated
Data Center Backup
9.7
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Management dashboard
8
Retention options
10
Encryption
10

Using Druva inSync

4 - Information Technology, Infrastructure
Information Technology, Security
Information Technology, End User Support
Druva doesn't really need any internal support people beyond the initial configuration. One technician can handle backing up hundreds of servers, and if there is an issue where support is needed, their helpdesk responds quickly.
  • Backing up VMware Guests
  • Backing up File Servers
  • Offsite Cloud Backups
  • Onsite Caching - this has allowed us to reduce our backup/restore time
  • We are considering our options for backing up cloud information
Druva has performed quite well for us. We have not had a single issues and we not do not have any features that are missing. With the assumption that our operation is the same or similar to what it is now, we will definitely be keeping Druva for years to come.

Evaluating Druva inSync and Competitors

Yes - Druva replaced Clumio and Veeam in our organization. Clumio told us that the product was not under active development anymore, and Veeam didn't provide the storage or over the wire performance that we were looking for.
  • Product Features
  • Product Usability
Product Features was important, but more importantly, was that there weren't any caveats about what the features could do (or not). When we did the POC, everything worked exactly as promised. Other vendors over-sold and underdelivered.
Obviously, I would put way more weight on the TrustRadius ratings :) I think that the feature comparison matrix was less helpful in this instance - the first vendor we did a POC with had the same features as Druva, in theory. They did not have the same features in performance. Once we had the POC, it was clear that the first vendor was not an appropriate choice. So in future, hearing from other vendor customers would probably be higher up on the list.

Druva inSync Support

While we have had limited contact with Druva support (as it has just worked), when we have contacted them they've been quick to respond and knowledgeable to work with.

Using Druva inSync

Druva was easy to install and use. Getting our techs trained up on Druva was very easy, and it was in production within two days of signing the contract.