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Why Dundas BI is a "have to have" dashboard solution
March 15, 2016

Why Dundas BI is a "have to have" dashboard solution

Gavin Steinberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with Dundas BI

We use DBI as part of the solutions (OEM) we sell to risk and audit [companies} We also sell DBI for use as a standalone dashboard solution. [Our] current focus is on [using it in] an application area so it would go across departments but limited to few users. We do have customers that have rolled out DBI to over 500 users.
  • Linking to various data sources
  • Charts and chart types
  • Easy to build a table
  • Style and feel of product.
  • Deployment model for user and also technology is easy to understand and deploy. I have worked with dashboard solutions since 1994 (10 different technologies) and Dundas BI has been the easiest to install and roll out - easy to understand and use. Obviously building a dashboard can still be complex, but it the ease to roll out that is awesome.
  • Even more grid like functionality to rival Excel (standard user compare to)
  • More Excel like simplicity in using a grid.
  • Better guessing at what type of chart to default and some more default styles
It is much more powerful to build more interactive and feature rich dashboards. Most of the above are great at ad hoc analysis but not for providing a full feature and rich guided dashboard experience. Dundas BI is great to build a suite of dashboards and easy to deploy (browser). It is thereafter a low maintenance solution and just works. You can also use it as a "dashboard development framework" and build whatever you need / want.
Dundas BI (DBI) is well suited for quick ad hoc analysis - but that depends on the nature of the ad hoc analysis - not as simple as a pivot table but could see using DBI more for guided analysis and dashboards where users want the ability to filter and slice data but with views that are predefined.

Dundas BI Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
6
8.5
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
10
Report sharing and collaboration
6
5.5
Publish to Web
7
Publish to PDF
7
Report Versioning
3
Report Delivery Scheduling
5
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
7
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
7.0
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
7
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Dundas BI Support

They are prepared to listen and even do remote sessions are times that may not suit them - they do follow up and try provide solutions to things that are complex and could be consider "beyond support".
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
Yes
Yes - Some yes - some in a future release. Would like these fixed sooner but I am realistic as I do know there is a "queue" and process to fixes and don't want to cause QA issues. As with anyone I would like more fixed more often.
Yes - we had a very complex graph to create and support took it on to build and send a working version back to us - they even used our data to do this. This saved us an enourmous number of days of build to find a way to build this complex chart.