Overall Satisfaction with Dundas BI
Dundas Bi is being used by our efficiency department to enhance the way we look at our raw data. Being able to interact with live raw data and see where we need to make improvements is fantastic. It is only being used within our department as of right now but I can suspect that it will continue to spread across the company.
- The customizations that Dundas bi allows are phenomenal. Being able to display raw data in so many different ways gives them an advantage over everyone else.
- Constantly improve their system based on the feedback of the users
- Their support team is amazing! I have always received a well laid out response in under 24 hours and have even had a few online meetings with the support team to help clarify some things. They are great!
- Some of the terminology and features can be foreign to some users including myself but since I began using the program 4 months ago, they have already been in the process of making things more user friendly.