Dual security with Duo
May 04, 2021

Dual security with Duo

Nikola Marks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Duo / Cisco Secure Access, by Duo

We have been using Duo / Cisco Secure Access, by Duo, since 2016, even before it was purchased by Cisco. We were using it as a two-factor authentication tool for our company's single-sign-on system. After it was acquired by Cisco, they added new integration options, such as Cisco's remote access solutions and a DNS-layer security tool.
  • Wide integration options for better protection
  • Increased remote working options
  • Secure access for all employees
  • Works very well; we only have had some problems at the beginning while defining all users to the system
  • Fewer incidents caused by users
On the end-user side, Duo / Cisco Secure Access, by Duo, is perfectly easy to use. Most of the users have a mobile phone that they install the app on to receive a push notification for two-factor authentication. Also, some senior employees use our system less frequently. In this case we provide them with a dongle, which is also useful. On the administrator side, it makes our job easier, so I like it and recommend it.
Decreased number of phishing attacks targeting our employees thanks to the two-factor authentication of Duo / Cisco Secure Access, by Duo.
As it is a mature company, which also was acquired by another mature company, their guides and support teams are very helpful. Their experience helps us to fix any problem quickly.
In 2019 we switched to single-sign-on system mainly to be used by our researchers, as they need access to online libraries and journals. However, due to the diverse vendor inclusion of our backbone, we have had problems during and after deployment of SSO. The support team helped a lot on this matter. First we used Cisco ASA SSO, then they offered us Umbrella SSO.
Single-sign-on and two-factor authentication requirements are being solved with a single solution. Even after occasional security awareness trainings, our employees were being caught in phishing attacks. After switching to Duo / Cisco Secure Access, by Duo, this problem slightly decreased.