Secure login credentials
May 04, 2021

Secure login credentials

Stella Neal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Duo / Cisco Secure Access, by Duo

We use Cisco Duo Security to provide secure login service to our colleagues. Integrating with Cisco's other single sign-on product, Duo serves as a multi factor authentication service to us. It has been in service for more than 2 years so before pandemic we were using it. But it was limited to some of our colleagues who rarely work remotely. However, since the beginning of the pandemic most of our colleagues (actually all of the staff except warehouse and production staff) switched to remote working. Duo gained more importance during this period. As they access to valuable corporate data from home with their credentials, Duo has been providing us a second layer of protection against threats targeting our staff's credentials.
  • Extra layer of security for login credentials.
  • More protection for corporate's data.
  • Simple and quick implementation for both system administrators and end users.
  • Mobile app and physical token availability.
  • Improved security for valuable data of the company.
Duo is perfect on this matter as it is easy to implement. Well documented setup guide helped us on anything during the deployment process, while its wide integration ability made it easier to deploy it on the current system.

I have not heard any complaints from our colleagues until now. End user experience is simple and well with its mobile app support. Also, they consider end users who do not want to use the mobile app.
Intellectual property stored on our company storage is most valuable thing for us. Therefore, research department's access to these data needs to be secured from every angle. Apart from that, during the pandemic other departments such as finance who access the company's monetary accounts and human resources who access personal data of the staff require more security. Duo has been providing us an extra layer of security for these access needs.
Neither pre-sales nor during the deployment I did not need to contact with support, as their well documented installation guide served adequately. Duo has been working very well without any flaw since its deployment.
We have not had any need for support from Cisco on Duo.
I would definitely recommend Duo to my colleagues as it is simple to implement. Its integration ability is so wide that you can use it with almost any system configuration on your network. In our case, it has been useful for remote working staff. But it is not limited to remote working setup, it has more features such as single sign-on service to make end user's life easier.