Increased infrastructure securtiy via end user protection
May 21, 2021

Increased infrastructure securtiy via end user protection

Christopher J Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Duo / Cisco Secure Access, by Duo

As an IT department, our vision is to provide [the] most simple and easy-to-use service to our colleagues while maintaining [the] security of colleagues and the company. Duo / Cisco Secure Access, by Duo is one of the main parts of our security architecture. Duo / Cisco Secure Access, by Duo stands as a gate on the frontier to allow secure access on our systems. Most of our colleagues switched to working remotely [during] that lockdown period. As they require remote access, we need to provide [the] most reliable and secure remote access to them as the IT. Duo / Cisco Secure Access, by Duo's important role, is undeniable on that matter as we verify their identity and protect their credentials. While we protect our end-users with Duo / Cisco Secure Access, by Duo, we also gain increased endpoint security.
  • Secure remote access via protected credentials with two factor authentication
  • Endpoint visibility improvement
  • Easy user identity verification via Duo app for end users
  • Security policy implication on personal devices of the colleagues
  • I have not had any negative incidents with Duo / Cisco Secure Access, by Duo
  • While decreasing our security concerns due to personal devices on the infrastructure, it comes as another expense. However, Duo / Cisco Secure Access, by Duo worths it.
Absolutely, Duo / Cisco Secure Access, by Duo's usability is very well on both [the] admin side and [the] user side. Beginning from the purchase to deployment, Duo / Cisco Secure Access, by Duo has been an unproblematic product. End users quickly grasped it thanks to Cisco's mobile app compatible with any mobile device. Also, they provide MFA dongles for users who [do] not want to carry a mobile phone in a clean lab environment.
The company has valuable intellectual property on the IT systems. Apart from that, the production process and automation of that machinery [are] connected to the IT infrastructure. Therefore, [the] end-user is our weakest point on the system. Duo / Cisco Secure Access, by Duo increases security on this matter by applying [for] selective user access by identity verification and increased secure access by multi-factor authentication.
Since the purchase decision, they helped kindly on all our problems and concerns.
We have not had any problem that we require huge help from Cisco. However, I can tell they help perfectly and give us a quick solution anytime we need help.
Absolutely I would recommend Duo / Cisco Secure Access, by Duo to my colleagues. Duo / Cisco Secure Access, by Duo's implementation process, is painless and flows smoothly. Does not require too much effort on maintenance as it works like set it up and forget. Finally, its mobile app for end-users is easy to adapt, anyone ranging from beginner to pro IT user can use it without any problem.