Duxware, Customer Service excellence
September 20, 2021
Duxware, Customer Service excellence
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with DuxWare Practice Management
We are a retina practice and we use Duxware for our practice management system, appointments, entering charges, posting payments, sending patient reminders, and patient statements. The ease of using this system is remarkable. Most information is in the front page of each patient and you can scroll over information to get the full information (scrolling over the insurance will give you the phone number, and ID in one box) making it easier to use.
- Customer Service
- Appointment scheduling
- Patient billing
- Separate billing so we can bill part of bill back to insurance and part to patient
- Customer Service
- Billing
- Appointment Scheduling
- We have been able to grow our business from two offices and 3 doctors to 5 locations and 6 doctors with ease
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
Do you think DuxWare Practice Management delivers good value for the price?
Yes
Are you happy with DuxWare Practice Management's feature set?
Yes
Did DuxWare Practice Management live up to sales and marketing promises?
Yes
Did implementation of DuxWare Practice Management go as expected?
Yes
Would you buy DuxWare Practice Management again?
Yes