Frasers Group Personalisation
July 01, 2022
Frasers Group Personalisation
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynamic Yield
we use it for personalization, but also to optimize our website from a UX point of view; Through user testing, we found that our website is "standard" so we are looking to optimize the design and usability; Also through user testing, we concluded that people are looking for more personalization
- Deep Learning Strategy helps us recommend products tailored to the customer's needs and motivations
- The Online Support and account manager Klaudia are extremely helpful in providing us with support when we get stuck implementing experiences and Klaudia always brings new ideas to the table
- the templates provided by Dynamic Yield are easy to use, for example, social proof ones and that gives an easy alternative to testing something super fast
- bought together strategy works poorly, I usually end up getting one of the fallback strategies
- I can't move between variations when previewing on my iphone
- multitouch doesn't allow for different targeting options
- the ability to create rules in strategies
- the deep learning feature
- Help from Klaudia with reading result and setting up experiences correctly
- 13M from recs for just one of our websites in the last year (direct revenue)
Do you think Dynamic Yield delivers good value for the price?
Yes
Are you happy with Dynamic Yield's feature set?
Yes
Did Dynamic Yield live up to sales and marketing promises?
Yes
Did implementation of Dynamic Yield go as expected?
Yes
Would you buy Dynamic Yield again?
Yes