Dynatrace helps us manage a large system with a few people
February 06, 2020
Dynatrace helps us manage a large system with a few people
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
We currently use Dynatrace to monitor our front end and back end infrastructure as well as digital performance monitoring. We are rolling it out across the organization and helping to onboard departments within the company to use the tool. Dynatrace helps us to provide support to the other development teams in helping them identify the root cause of issues as well as alerting on performance issues so they can be resolved quickly. Dynatrace allows us to manage a large environment with a small team because the product is very robust.
- The customer support is the best I've ever experienced. They actually listen and make changes as we recommend them.
- The self-discovery abilities of the one agent allows mapping of the environment without manual effort.
- Custom metrics pricing.
- Using dem units on synthetic actions.
- Dynatrace has had a positive return on investment for us. Being able to see and resolve a customer problem before customers have to alert us is huge.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes