Mighty powerful
February 06, 2020

Mighty powerful

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace supports operations at the moment. Recently we have been implementing RUM to help with troubleshooting of user sessions. Session replay and user information has been very helpful. We are trying to get started with log analytics and metrics. Dynatrace has made it easier to visualize operational status of internal and AWS infrastructure. It helped with the mobile app monitoring for user session performance troubleshooting. We are planning to get started with CI/CD automation and planning to use Dynatrace events to help with problem resolution and help desk supports.

Pros

  • Automated data collection and centralized configuration.
  • Visualizing the data is easy and powerful.

Cons

  • Dynatrace data and its abilities are not covered in depth enough in documentation.
  • Web UI is overwhelming as all the data can be reached in many different ways.
  • Overall positive impact due to operational help.
  • Performance monitoring of Mobile app user sessions.
Dynatrace is a full fledged solution and it helps in many ways once users are trained to use it.
I have not had much experience with needing support.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

The server monitoring from operations is great. Automated performance monitoring and end to end performance capture and connecting them has been fantastic. Troubleshooting and alerting is very nice. UI is overwhelming for beginners that makes adoption difficult for developers and business users.

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