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Dynatrace Review
February 08, 2020

Dynatrace Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

It is just used by IT for monitoring systems and applications. We use synthetic monitors to see if the applications are up and if workflows are working. We use it for real user monitoring to see if users are actually having problems or if they are seeing errors or if workflows are completing.
  • Synthetic monitors.
  • Real user monitoring.
  • Agent upgrades.
  • Adoption.
  • Performance alerting.
  • User replay.
Dynatrace is much more expensive than pingdom, but it does a better job of doing synthetic monitors and the credential store is much better. When it comes to availability it does a better job of creating of synthetic monitors and it can create a credential store which is a big plus for us.
I personally have not called Dynatrace support, but I have heard that when we have to check the http synthetic monitors and show false positive alerts and these can be annoying to deal with. We will need to make some more calls to support to get rid of the bad alerts.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

I wasn't involved with the implementation phase

Would you buy Dynatrace again?

Yes

Dynatrace is well suited for synthetic monitoring and using the interface to create credential stores so you don't have to manually put in information about credentials. it is also good for watching user sessions after the fact to see what is actually happening in their session. It can also help in the root cause analysis process.

Dynatrace Feature Ratings