Overall Satisfaction with e-Builder
e-Builder is used for all construction projects at the University - currently approx. 545.
It provides a solid, single-platform for all project participants (both internal and external - currently approx. 700) from all phases of the project life cycle (planning, design, construction and close-out) to more efficiently and effectively achieve the desired outcome.
It provides a solid, single-platform for all project participants (both internal and external - currently approx. 700) from all phases of the project life cycle (planning, design, construction and close-out) to more efficiently and effectively achieve the desired outcome.
- Structured processes.
- Cost management.
- Document management.
- Reports.
- General interface a bit dated.
- Process page layouts - need greater ability to customize.
- Out-of-office delegation could use improvement.
- Significant reduction (days) in processing times for approvals.
- Significant reduction in project close-out time and corresponding increases in OM quality.
- Hugely significant improvement to visibility of costs (planned, actual and forecasted).
Do you think e-Builder delivers good value for the price?
Yes
Are you happy with e-Builder's feature set?
Yes
Did e-Builder live up to sales and marketing promises?
Yes
Did implementation of e-Builder go as expected?
No
Would you buy e-Builder again?
Yes
e-Builder Feature Ratings
Using e-Builder
All of FM, plus customers across the University.
1 - Analytical; process-oriented; capable of teaching and explaining; big-picture oriented.
- Cost tracking.
- Approvals.
- Document management.
- Programmatically start processes for users.
- Have one process spawn another.
- Simplified new project creation.
- Greater reporting.
- Additional processes for other regular tasks.
Evaluating e-Builder and Competitors
Yes - A homegrown document management system, SharePoint and spreadsheets.
- Product Features
- Product Usability
Having a single platform, available to all users for documents, approvals and cost - that is what we wanted and what e-Builder provides.
e-Builder Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled
- Cost integration took longer than expected
e-Builder Support
Pros | Cons |
---|---|
Good followup Problems get solved Kept well informed Support cares about my success Quick Initial Response | None |
Yes - Somewhat timely - a few weeks.
Using e-Builder
Pros | Cons |
---|---|
Like to use Relatively simple Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Processes.
- Documents.
- Cost.
Yes - I've not used it but have heard of some limitations.