Overall Satisfaction with EaseCentral
We manage employee benefits for almost all our clients through the EaseCentral platform. As the broker, EaseCentral works very well for use. But more importantly it works well for the employer and their employees. All the "parties" use EaseCentral and it works fabulous for offering, enrolling and administering the benefit program throughout the year and at open enrollment time. EaseCentral can service a 4-5 employee company all the way up to hundreds/thousands of employees.
- User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
- It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
- Great support team when questions arise. Pretty self explanatory.
- Some of the connected exterior apps and other services from the Marketplace seem complex.
- Honestly, there's not much that I don't like so it's difficult to come up with cons.
- Positive. My business increased 35% in 2017.
- Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.
My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral.