Overall Satisfaction with Echobox
Echobox is the ideal solution for editors. The interface platform is usable, intuitive and allows a fast implementation of services. The yield in terms of growth on social networks is excellent. Excellent after-sales service.
- excellent content targeting
- Customer service
- platform reliability
- Newsletter
- greater personalization on the possibility of excluding or including certain items
- engagement monitoring
- stars service
- social sharing
- study of the target audience
- 10% positive
- 0% negative
I have not used and evaluated other products such as echobox
Do you think Echobox Social delivers good value for the price?
Yes
Are you happy with Echobox Social's feature set?
Yes
Did Echobox Social live up to sales and marketing promises?
Yes
Did implementation of Echobox Social go as expected?
Yes
Would you buy Echobox Social again?
Yes
Using Echobox
1 - We use Echobox for total sharing of our social content. Using Echobox's algorithm allows us to have the best sharing in the best time. The system guarantees excellent interaction with RSS and allows for an evaluation of the contents suited to the needs of the editorial staff. The evaluation that Echobox produces allows a further evaluation of the topics and a progressive selection of them
1 - The Echobox system is very easy to use and does not require the selection or training of staff. It facilitates the work of the editorial staff who can rely on the complete automation and automatic selection of conndivisions. The system allows a high level of customization of the content selections, an important rss configuration activity both through the use of customized URLs and through the use of simple words or tags or hashtags that speeds up and personalizes the entire process of sharing and optimization of times
- social sharing
- automatic social post
- constant online presence during the best times
- the management and use of the words in the url
- Managing the best times
- the evaluation of social topics
- Implementation of the statistics
- The ability to manage the first comment
- the ability to upload photo albums
Evaluating Echobox and Competitors
Echobox Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Problems left unsolved |
The support is ok
IThroughout the presentation and implementation phase and every time I have had problems