Item: Echobox Social
Rating: 10
Author: Alexandre Faria

Overall Satisfaction with Echobox

Use Cases and Deployment Scope

Echobox proved to be a very useful and valuable tool for our portal, in addition to increasing our reach on social networks, we were able to gain a lot of time for other important activities. Automation made it possible for our team to focus on other activities of paramount importance for the smooth running of the company, another important point to be highlighted is the agility of the helpful support team, who always attended to us quickly and efficiently, this service was very important for adaptations aimed at better functioning for our style of portal. In summary, Echobox is a product that is worth contracting, we are sure that this partnership will last a long time and that we will reap great results for our portal.

Pros and Cons

Pros

Increasing reach on social media
The artificial intelligence algorithm
Support quality
Cost-cutting

Cons

Post images configuration
Time zone issue for support
Get support in Brazil

Most Important Features

Publishing posts on social networks
Stock management and statistics
Reduced manpower and increased productivity

Return on Investment

A considerable increase in reach on deployed social networks
Increase in page views on the site which, at the moment, balances the scales
Productivity increased as journalists accumulated the function

Alternatives Considered

Facebook Business Manager

There's no comparison. The number of hours saved with automatic posting and the use of artificial intelligence to optimize schedules and select the correct audience made Echobox a very useful and valuable tool for our portal and we managed to gain a lot of time for other important activities. The ease and intuitiveness of the dashboard led us to an improvement. Basically, we used 4 hours a day to work with the posts and today, in the implementation, we use the same 4 hours with the difference that we don't have to use this time on a repetitive and tiring task, besides everything without real control. We now have our posts published and on more networks that we use.

Key Insights

Do you think Echobox Social delivers good value for the price?

Yes

Are you happy with Echobox Social's feature set?

Yes

Did Echobox Social live up to sales and marketing promises?

Yes

Did implementation of Echobox Social go as expected?

Yes

Would you buy Echobox Social again?

Yes

Likelihood to Recommend

Echobox proved to be a very valuable tool for our portal, thanks to its easy implementation, we were able to start services quickly and simply, without configuration problems. Its intuitive dashboard allowed us to master the tool in a very easy way, thanks to these facilities, we were able to reap the rewards of the partnership quickly, our social networks reached levels above what we had and our team has the time and freedom to perform other important tasks for our portal.

Comments

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Intuitive dashboard and easy implementation