Item: eClincher
Rating: 9
Author: Soraya McKay

Use Cases and Deployment Scope

My team used eClincher to post on social media platforms as well as to gather and reply to messages and comments in social media and reviews.

Pros and Cons

We use eClincher to schedule posts and reply to messages on various social platforms.
The platform compiles all of the social outlets so that we can see and reply to all outlets in the same dashboard.
The reporting is wonderful! Easy to generate and easy for clients to read.
There are so many outlets to post your message, the more on one platform the better. There are a couple of things that we've requested from eClincher and they've always been able to deliver.

Some of the Instagram functionality is clunky but it's because Instagram doesn't work well with third-party providers. However, the eClincher team is constantly working on improving the platform and they release upgrades often.

The team at eClincher is SO receptive to support questions and suggestions on how to improve the platform. Their customer service team is amazing! The chat function is a life-saver and anytime we've asked a question or requested information or enhanced functionality, they are prompt to reply with helpful information and functionality upgrade status.

This platform is the best we've used (and we've used a few). The fact that they listen to our requests and work to make them happen lets me know that they are committed to their customers. We couldn't be happier with the platform

Great Product

Overall Satisfaction with eClincher

Use Cases and Deployment Scope

Pros and Cons

Users and Roles

Return on Investment

Other Software Used

Likelihood to Recommend

eClincher Feature Ratings