We love this program!!!!!
Kelly Ferriter | TrustRadius Reviewer
December 13, 2018

We love this program!!!!!

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with eClinicalWorks

We use it to store our medical records. It is great with the HIPPA laws and very secure and we have little to no issues with it. All of the employees have access that need to access the medical records for patients
  • secure sign on for staff for medical records
  • comprehensive medical record keeping
  • very easy to read medical records and find fast and easy what the client is looking for
  • Sometimes we have slowness with the software that we have brought to the attention of the program engineers
  • We would like a section to place notes in the folders of the patients in regards to payment information/ call in information in regards to payments
  • We have seen nothing but positives on our end and we really would like to continue to keep working with this brand.
51-100 practitioners
It is great for phone call appointments because it allows secure access to both parties and allows a quick glimpse into the record. Sometimes in a smaller office I could see paper working better.

eClinicalWorks Feature Ratings

Real-time eligibility verification
6
Coding
7
Claims management
7
Patient billing
8
Financial Reporting
9
Rule-based scheduling
9
Automated patient check-in
9
Automated appointment reminders
9
Multi-location support
9
Calendar interface
9
Charting / document management
9
Templates
10
E-prescribing
10
Fax integration
10
Patient portal
10
Mobile/tablet support
10
Speech recognition
10
Integration with other EMR and PM systems
10
Customization
10
Workflow automation
10
Role-based permission levels
9
Data backups and redundancy
9
HIPAA compliance
10
Local mode / networking failsafe
10
Task tracking
9
Specialty-specific workflows
10
Multi-office / multi-physician capabilities
10