Chrome River Review
April 19, 2021

Chrome River Review

Ken Freedlund | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

We migrated from a legacy IBM product to Emburse Chrome River several years ago. The Chrome River onboarding / startup team did a great job with getting the system configured for our environment. We have had very few issues with the application during the use at the company in the past several years.
  • Great job implementing the application.
  • The product runs itself.
  • Talking to someone at the helpdesk is not easy, they really prefer online interaction.
  • The cost of Chrome River was much better than our previous application.
Users are very happy with the ease of use of the application.
We don't need support a lot - once you understand the issue reporting process it works.
We had two SAP systems and two HR systems at the time of install - some uses needed to approve across the two systems, and we were able to bring the systems together [through] Chrome River.