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We love Chrome River!
April 19, 2021

We love Chrome River!

Jenifer Glover | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Several years ago we went live with Chrome River expense. It has drastically cut down on the approval and payment process which allows our management team to focus on other areas. We have recently implemented the Invoicing side and look forward to seeing the impact of speeding up the process of payments. One of the best resources Emburse Chrome River has is the employees! They are wonderful to work with, are always looking for ways to improve the relationship, and improve on or create new products to make your work streamlined.
  • Customer Service.
  • Implementation Process.
  • Hearing your needs.
  • Would love to have phone conversations with the help desk verses just email communication.
  • ROI
The expense application is very easy to use. The addition of CR Snap made it even easier.
Prior to Chrome River, we were doing expense reports manually.
The support of Chrome River is great, but the only area I would like to see something different is communication. It may be that I am old school but sometimes it is easier to talk to someone on the phone or zoom to solve an issue instead of trying to do via email.
Saving time, making paying expense reports and invoices more streamlined.