Overall Satisfaction with Emburse Chrome River
We use Emburse Chrome River for all associates across all our US, Canada, and UK locations. We moved from paper to electronic and this was the best move. Our end-users feel that it is intuitive and easy to use once they have done a couple of reports.
- Easy to use especially with the CR Snap app and taking pictures of receipts
- Email approval for managers
- The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
- It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
- Able to audit more expenses and save money but not reimbursing for out of compliance spend
- Having our policy embedded in the tool allows for compliance
- Routing approval to know that a manager really approved the report
Much more intuitive and user friendly.