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Chrome River
November 16, 2021

Chrome River

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Chrome River helped us get out of paper reimbursements. We are now reimbursing our employees within days instead of weeks. Also, helps with client bill back we run the firm cards through the portal. So we can get the client charges in our system faster. Saves a month between when it is paid to when it is billed.
  • Faster cost recovery vs paper.
  • Faster employee reimbursement.
  • Better visibility of charges.
  • Help desk is on the slow side.
  • Postive: Billing client faster cut down on the flot time between when we paid and collected.
  • Postive: we are paying our employees faster.
  • Negative: it did not save time over the paper method.
  • Postive: better approval compliance.
Almost all of our users are able to figure out how to submit a report with limited training. The only downside currently is Chrome River likes to use white. There is a lot of it.
There support is good just slow. They take a few days to get back to you after each reply.
Chrome River is great for our firm because we are able to get costs into our billing system faster. We are also able to pay our employees faster.

Using Emburse Chrome River

550 - Chrome River is used across the whole firm.
4 - I am included our AP team they handle answering quetions and revewing reports for complaince.