Chrome River Expense - You Won't Regret it!
November 30, 2021

Chrome River Expense - You Won't Regret it!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Chrome River has helped us more timely file expense reports and better track Corporate credit card expenses. The app is easy to use and all of our employees out in the field can access it and submit reports on time. The ability to change approval processes to follow the job is beneficial as well!
  • Ease of use
  • Good tutorials
  • Easy set up
  • Their customer service is lacking unless you pay for an account rep.
  • Better reporting.
Approval routing is easy to set up and adjust. You can also have multiple levels of approvals which is great. The custom reports are also a huge plus and come in handy to see if adjustments need to be made regarding our organization's specific needs. They are very proactive about sending updates out when things change.
Chrome River isn't currently integrated with our system. However, we can run the reports we need to manually upload them into our system and have made it work. Their IT team did work with ours to do this which was very helpful. It would be great if one day they were fully integrated.
It's easy, simple, yet effective and we have several older employees who are "technology challenged" who don't have a problem using it! Which says a lot! Overall we've had great experiences with it. There is no perfect software, but this one comes close and that's a win my book if you ask me.
Overall we are extremely happy with Chrome River Expense. It has been a great software and we don't regret our decision to choose it over other platforms. The app is easy to use which is a huge factor in getting employees to submit timely expense reports. You won't regret this decision.
The app is easy to use and we love the app and the desktop looks the same. So it's easy to walk someone through it no matter what they're using. The ability to run custom reports is invaluable! Easy to set people up, easy to set expense coding up. Overall very easy to use.