Game changer for smaller organizations
December 01, 2021

Game changer for smaller organizations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Our company uses Chrome River to manage our expense reporting process - both corporate card expenses and personal expenses. Our decision to implement this tool across the organization was to increase efficiencies throughout the expense reporting process. Additionally, the reporting functions within the system allow us for greater analytical abilities with many future applications.
  • Efficient
  • Easy to Use
  • Automation
  • Integration
  • Less options on the interface
  • Significantly decreased the time it takes for users to complete monthly expenses reports
  • Significantly decreased the time it takes for the accounting team to process and integrate with the ERP system
The initial implementation was very well done and organized by the Chrome River team. It was key for our organization to put the effort in to identify how we wanted the system to work. Smaller changes like adding allocations, new users, etc., are very easy to make. We haven't had to make any larger changes to the platform through two years.
The output, and corresponding customization, from Chrome River, [have] greatly reduced the time needed to import the data into our ERP platform. Previously we used a lot of manual effort to do so but the integration from CR has drastically reduced that effort.
The system has been great for both the end-users as well as the accounting administrators. Being able to capture receipts via a picture on a mobile device has been a game-changer for a lot of individuals at our organization. No need to hang on to those bulky receipts anymore!
With a smaller organization, Chrome River has proven cost-effective yet has all of the tools needed to create efficiencies throughout our expense reporting process.
As we have required assistance from the CR team, they have been responsive and helpful in resolving issues that we have [encountered].
Chrome River has been great for our organization to increase efficiencies in the expense reporting process. The ease of use on a mobile phone, along with the OCR capabilities to match receipts with charges makes the end-user experience much better. During the pandemic, our T&E program took a drastic decline. This resulted in some end users [believing] the system was too sophisticated for our organization's needs. To me, that is a nice problem to have.