Fantastic software and only getting better
September 14, 2022

Fantastic software and only getting better

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

Emburse allows us to use one system for all our expense reporting, invoicing, and purchase order processes. It houses all of these functionalities in one system allowing us to set up approval routings and easily account for all of our expenses. I use Emburse to manage users access rights and review expense reports to ensure our employees are following internal policies and procedures.
  • The OCR system is great at reading repeating invoices.
  • Allows users to setup multi-step approval processes.
  • Allows users to easily upload receipts through multiple different means.
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
  • Allowed us transparency into our spending, and to align expenses with their respective departments.
It has become much easier over time as the functionalities were added in, and now we are able to setup almost all the personalized configurations ourselves without having the Emburse team set them up for us.
It has saved us a lot of time in bringing expenses over from our credit card companies. Even more, we've saved a lot of time with customized exports to be able to easily upload these expenses into our FinancialForce system using an FTP server to export and import the files.
Great system with a lot of features and customizability. We've had some issues with tying the mosaics and tiles to the correct cost codes (GL accounts) in the system. The application has made it very easy for users to upload receipts using CR Snap, or forward email receipts to the automated Emburse email address for quick uploads into the user's eReceipts gallery.
Support has been very helpful in fixing issues or making change requests. We have had issues with cases not being reviewed in a timely manner.
Emburse Chrome River is great for housing all of your expense functionality needs in one place and allows quite a bit of personalized customization. It's also great for reviewing expenses and setting up procedures to make sure all expenses go through the correct route of approval before being fully approved.