It was good, but getting too big is making it worse.
October 02, 2018
It was good, but getting too big is making it worse.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with EMS Software
It is being used by the entire college. The college uses it to manage space along with the web app and master calendar to have transparency with what events are happening so there are no conflicting events. My office administers the software and uses it for catering, billing and booking events. It helps to have all buildings and spaces managed in the software so there is consistency across campus and a way to have a utilization report. It would be even more useful it the registrar would use it for booking classrooms. We currently only push classroom bookings into ems not the other way around. The reason being is that there are issues with the information in our SIS having to be very accurate and there are colleges that we have heard have had problems with this.
- It can manage spaces and work with SIS very well.
- It has an ability to invoice out of it.
- It can manage resources.
- It can report on sales from resources.
- It is not compatible with Google, we are a Gmail college and we have to buy the G-suite to be able to have calendars available along with the rooms where as if I were an Outlook or Exchange client it would be no charge.
- Cloud services has to be perfected. There are major problems with communication between EMS support and cloud services support.
- The company seems to be moving away from catering and resources and is more a space software.
- It had been a positive impact as of the date of 2011 when we purchased EMS Campus, it allowed for more transparency on what spaces were in use and events that were taking place.
- Negative impact when we went to the cloud, more problems with web app users and the autosyncing.