Satisfied
Updated July 18, 2022
Satisfied
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Accruent EMS Software
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on upgrades, implementation, client installs, and troubleshooting.
- Response time by EMS support staff
- Greatly reduced double bookings
- One stop shop for all campus event needs, resource allocation, and billing
- Numerous “glitches” lately
- Some support staff needs additional training
- Monthly patches that require attention and time to implement
- Increased customer satisfaction, reduced double bookings and overall response time.
- Created conference billing system using EMS