EMS Live is a Must
Updated March 16, 2022
EMS Live is a Must
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Accruent EMS Software
We use EMS college wide to for academic scheduling and in our capacity to manage group reservations both with internal and external clients
We use it to manage our event space, classroom space and now use it to book AV services, shuttle buses for college events, requesting public safety officers and for financial reporting.
We use it to manage our event space, classroom space and now use it to book AV services, shuttle buses for college events, requesting public safety officers and for financial reporting.
- Schedulng space and requesting space to use for internal clients. Also good at identifying conflicts with space that may arise as academic classes always take presidence for event space being utilized.
- Booking reminders for business, for example it helps me manage tasks I need to complete by a due date such as contract payments due, etc,
- Tracking client transactions and client issues
- Financial reporting is difficult to do through EMS, I wish we could have a system that synced with our business office accounting database (CARS). We report revenue in EMS and the business office logs in a completely different system.
- Reminders for clients- currently I send reminders to clients, I am notified of due dates in EMS and have to go to Gmail to send a reminder. Also under reminders I wish the reservation # showed up on the dashboard like it does under notifications view...
- A better way to merge contracts from EMS to a Word document
- Booking reminders
- Tracking revenue received
- Reserving space
- History of client contacts and busy
- Not sure about this.
- In general it is a great management system for our small college.
I was not involved in this decision, we have used EMS since 2010 and it took a long time for buy in from the rest of the college but we are slowly getting there
Do you think Accruent EMS delivers good value for the price?
Yes
Are you happy with Accruent EMS's feature set?
Yes
Did Accruent EMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Accruent EMS go as expected?
I wasn't involved with the implementation phase
Would you buy Accruent EMS again?
Yes
Configuring Accruent EMS Software
Some - we have done small customizations to the interface - Medium
Accruent EMS Software Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | None |