Overall Satisfaction with Encompass from Ellie Mae
Encompass is being used by our mortgage department for the complete mortgage process - application, disclosures, processing, underwriting, closing, post-closing, investor delivery, HMDA, paperless initiative, electronic signatures, and many more items.
- User/Administrative Support
- Online knowledge tools
- Paperless Experience
- Rate Watch - a tool for consumers to use to be able to watch our rates either daily, weekly, monthly - or get a notice when our rates hit a certain point.
- Report Capabilities - make it so you can write a report that can be used by the whole organization - but be able to [lock] it down so it cannot be edited - make it so users can only run the report.
- Paperless Initiative
- MortgageBot
Encompass can be customized more. The overall flow of Encompass works better.