It is used as a reporting tool to pull information from Colleague. It is used by all departments across the campus. Informer expands the reporting functionality of our software - Ellucian.
- Pulls and organizes data from our database in a useful manner
- Allows us to pull data even when our dedicated Ellucian server is down
- Allows more flexibility in our reporting
- New users experienced in Query can learn how to use the product fairly easily
- The product times out to quickly and this evidently can not be controlled by our IT staff
- More timely access to pertinent data is obtained by scheduling various reports This is helpful in all areas of higher education.
- Because of the timely access of data, we are better able to make more effective decisions in Student Accounts and Admissions
I feel Informer is more user friendly and more easily adaptable for our needs in higher education.
The product suits our needs and we have no major complaints other than the quick timing out issue that we can evidently not control on our end.
I believe the product is very well suited for the higher education area in all areas on the staff side.