User Friendly
April 16, 2014

User Friendly

Charles Ruiz Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

v4.4.1 Build 440093

Modules Used

  • Reporting and Dashboards

Overall Satisfaction

Informer is used across out whole District of 7 Locations with many campuses at each location. We use Informer to pull reports and gather data on over 90,000 students each semester. Informer address many problems but what it does do is speed up the report pulling process and moves many of our reporting to pull at off peak times.

Pros

  • LIVE Excel is a life saver. It moves the power of pulling the report to the person that needs the information. It becomes an as needed report instead of waiting on reports
  • Informer scheduling takes the heavy reports and runs them at night or off peak times.
  • Informer Linking files lets us talk between files in Colleague and pull data from both.
  • Informer well let us talk to Colleague and to SQL at the same time.

Cons

  • Because we are so large we have a problem with people over running reports or large reports. Request have been put in for ways this problem can be solved.
  • Canceling a single report instead of shutting down Informer completely would be nice.
  • Toggle Display on all areas, When linking or mapping this option is not always available.
  • More pre-made administrator queries.
  • Last Executed, Could there be a way to make it to where it could toggle. Last executed by me or last executed by anyone.
  • Dashboards, more freedom with colors and sizing of the charts.
  • It has moved the power of running the reports to the people who need them.
Informer does more and Informer is easier to use.
We are moving to give more people access and the security features allow that and can control it. Where Colleague access to colon prompt can not.
Informer is a great product.

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