The Best, Easiest Healthcare Platform!
September 24, 2020
The Best, Easiest Healthcare Platform!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epic
Epic is used across the whole organization. We record patient information on it, send secure messages to employees across the system, look up information from other hospital systems who use the same platform, write orders, order medications to pharmacies, etc. We search for instructional videos, too, look up labs, imaging, cardiology test results, etc.
- There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
- Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
- Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
- It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
- It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
- It is difficult to delete erroneously created encounters or patient visits.
- Most of my patients are outpatient, and it is difficult to find how to create a work excuse or any other letter on a hospital template.
- It is difficult to find patient information to print regarding their illnesses - such as dementia, healthy eating, weight loss. For those, I go to UpToDate.
- It must have had a positive impact as things get done quicker, leading to easier billing/coding. It must be saving a lot of money and time. I am not aware of a better product.
- Employee satisfaction
- Efficiency
Epic has more features and seems to be used by most hospital systems, which means information can be shared between systems. It is not compatible with Cerner, McKesson, or any other of the less commonly used products and we cannot view information from such facilities. I believe Epic has the most features. It automatically saves entries, unlike Quadrimed, for example, which does not save and if you accidentally get logged out you lose your information.
Do you think Epic delivers good value for the price?
Not sure
Are you happy with Epic's feature set?
Yes
Did Epic live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Epic go as expected?
Yes
Would you buy Epic again?
Yes