I'm in love with Epic!
August 03, 2022
I'm in love with Epic!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epic
As a Team Lead, my role includes providing training of this software to my team members who are working as a remote medical scribes. They help in charting patient info into the EHR by listening to the doctor-patient conversation while working as a remote medical scribe from India for US physicians. This way we're helping doctors minimize their burnout by reducing their documentation workload.
- Accessing required patient info from old health records while creating note in the EHR for current visit.
- Users can easily create and pull dot phrases in the notes which comes handy while working on the note.
- High security measures to take care of protected health information and HIPAA compliance.
- It's a heavy software that requires high-end system configuration for smooth functionality. Because of this reason, it can make your system slow.
- Users get disconnected and need to re-login from beginning with slightest internet fluctuation.
- There is a room for improvement in the Support functionality. It's little tricky to reach out to them through Skype due to lack of clear instructions. Introduction of chat support can be considered.
- Simple and easy to understand preface.
- Easy to access yet detailed data available.
- Creating and using multiple dot phrases is a very useful feature.
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
Do you think Epic delivers good value for the price?
Not sure
Are you happy with Epic's feature set?
Yes
Did Epic live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Epic go as expected?
I wasn't involved with the implementation phase
Would you buy Epic again?
Yes