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Great Software, Great Company
May 08, 2017

Great Software, Great Company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Epicor Prophet 21

We use Epicor Prophet 21 across all our locations (8) and it is fully implemented. It solves real-time data issues in multiple respects as well as data transparency across all locations. It has helped us serve our customers with immediate and detailed information regarding products and their deliveries.
  • Support
  • Extensibility
  • Ease of use
  • Rigidity (sometimes it is just too structured)
  • Easily crashes
  • We are still evaluating ROI
We chose Epicor P 21 based on prior knowledge and fit. It was a no-brainer.
If you turn the same product(s) day in and day out, Epicor P 21 is well suited. For us, we are entering one off items and specials on a regular basis. It becomes a little more cumbersome but still gets the job done.

Epicor Prophet 21 Feature Ratings

7.5
Accounts payable
7
Accounts receivable
8
Subledger and Financial Process ()
Not Rated
8.0
Inventory tracking
8
Location management
8
7.5
Pricing
8
Order entry
8
Credit card processing
7
Cost of goods sold
7
Payroll Management ()
Not Rated
8.0
Dashboards
8
Standard reports
8
8.0
API for custom integration
8
Plug-ins
8
8.0
Role-based user permissions
8
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated