P21 a great tool for fastener distributors
March 27, 2018
P21 a great tool for fastener distributors
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epicor Prophet 21
P 21 is our enterprise software system. We use it in all aspects of the business. It helps us to process transactions and track KPIs to insure that we are meeting our goals.
- We are a specialty distributor. We don't have a product line per se. We manage inventory by customer. P 21 gives us the tools to do this effectively.
- The accounting functions provide us a very good picture of our success in meeting our financial goals.
- The portals that we can configure give us a good day to day pulse on the business
- We do a great deal of kitting and re-work. P 21 helps us manage these processes.
- The system is fairly intuitive and easy to use.
- The customer master inquiry is a good tool. I like the tab for order history which shows 24 months history to establish trends. The same data should be available for invoices and GM %.
- In item master inquiry, the data is shown on a location basis. It would be good to have a tab that shows total corporate data (inventory, sales history, usage, etc.)
- I mentioned previously that P21 accounting functions are strong. That being said, the system really makes you pay to correct errors in pricing, A/P, receiving and billing.
Yes - We were a long time Faspac user. We were able to implement P21 4 months after we made the decision to go with it. We could have taken more time to clean up data but felt it was important to have a sense of urgency with our long time staff members who were used to Faspac.
Change management was a big part of the implementation and was well-handled - We needed to to keep the momentum up and have a tight implementation schedule in order to keep our staff motivated to learn the application.
- P 21 has allowed us to grow the business and increase our staff productivity (measured by sales $ per full time equivalent employee).
- Return on Assets is s KPI for our company. We were able to increase and sustain the ROA.
We felt after analyzing the different systems and talking to their users that P 21 best met our needs. We were able to take the package "plain vanilla" and make it work. The other software packages needed to customize applications to meet our needs.