Moving into the future with P21
March 29, 2018
Moving into the future with P21
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epicor Prophet 21
Prophet 21 is replacing our current ERP system that is no longer supported by Epicor. The entire company will be using it. It addresses the problem that our current ERP is obsolete.
- For our company in particular, P21 addresses new items that can be created on the fly. Right now, the salesperson either has to create an *asterisk item or wait for the product to be added to the system. Asterisk items cause many issues in our current ERP system.
- P21 offers a diverse way to utilize Vendor and Customer pricing. It provides much most flexibility and accuracy, not just for the buyers, but information used by salespeople.
- P21 also mitigates negative on-hand quantities, which currently causes a large amount of problems in our current ERP system.
- There are a number of processes where it seems like there are far too many steps.
- In regards to bun adjustments, it would be nice if you can assign inventory at the same time, instead of it being two separate transactions.
- The many steps to a Tag and Hold order is frustrating.
Yes - Prelude/SB Client because it is obsolete and no longer supported by Epicor.
Change management was a major issue with the implementation - The biggest lessons we learned in regards to change management is the need for processes, procedures, job aides, policies and standardization.
- Because we are still in the testing phases, that in not a question I can answer yet.
- SXE and Microsoft Dynamics NAV
The biggest motivating factor was the hardware/software needs, but our IS/IT department would be better suited to answer this question.