Overall Satisfaction with Epicor Prophet 21
We use it in our industrial distribution business. It is critical to our success. When most employee login they open P21 and Outlook to start their days. The biggest problem is the CRM and integration with Outlook.
- The ability to customize the system.
- The ease of getting to the information.
- The network community that works so well together to find solutions to problems
- Our suppliers have a lot more contract pricing. We are unable to connect supplier purchasing pricing contacts with selling pricing for individual accounts.
Yes - All integrations are hard.
- Streamlined internal processes.
- Pricing, doucment automation, customized solutions, CRM and Sales Dashboards
We did not select P21 because of flexibility and price.