Item: Epicor Prophet 21
Rating: 6
Author: Jamie Maring-Webb

Use Cases and Deployment Scope

In the whole organization, P21 helps with inventory but limited resources due to having to pay for certain (needed) features. EX: numbered lines on a Purchase Order. I basically feel P21 can be best described as "if you need to go next door, you have to go all the around the block to get there". We created our own way to perform price changes and there is no help for annual inventory returns. But on the positive side, there are features we use daily.

Pros and Cons

Audit Trail is a nice feature, it keeps track of old prices and who did what on some transactions.
Item Fast Edit is also a feature we use often but is limited by what it can and cannot do.
Short Code has been beneficial as well since ABC classes affect other departments and their functionality.

There needs to be more access to areas that can give you a QOH (quantity on hand) it would be very helpful in Item Fast Edit.
The "Shipped" checkbox in "Extended Info" on PO's has no function!!!!!! Have no idea why it is there.
No functionality for Annual Return of non-moving inventory.

Products Replaced

Yes

Change Management Lessons

Change management was minimal - NO! did not change management

Return on Investment

not qualified to answer

Alternatives Considered

none

Likelihood to Recommend

I do not have other systems to compare Epicor to, we have used this system for 12 years. There are many things I feel we should not have to pay to get such as numbered lines on our purchase orders. SQL reports do not include enough choices/options to get reports pertaining to certain needed information.

Trying to love you, P21

Overall Satisfaction with Epicor Prophet 21