Item: Epicor Prophet 21
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

This is our ERP system. We use it for ordering our products, inventory, accounting, vendor and customer information, to the sales process back to the warehouse where it prints the pick tickets and ships the products. We have other 3rd party software that can pull information from this and be used for reports and other analytics. Since it's a standard SQL database, it's easy to work with. Their technical support is a good fit with our current support staff.

Pros and Cons

Does its basic job well with growth potential
Compatible with 3rd party software

Use of AI
Reporting and Dashboards

Return on Investment

Keeps track of our business from the Vendor to the End User.
High end support can be hard to get to and cost more if used

Other Software Used

Tour de Force CRM, Microsoft SQL Server, Microsoft Visual Studio Code

Likelihood to Recommend

Very solid software and has the ability to run a small to large company that moves small items to large boxes with ease. It's not a small mom and pop shop software but medium to large businesses can run their entire business from this. From ordering your products to shipping them out the door and keeping track of inventory, full accounting, customers, vendors, and getting it shipped out the back door. Very professional and they are moving forward slowly with new addons and products so they are staying up with new technology. The CRM side needs some attention to keep up with other software companies that are out there.

Epicor for the Medium to Large Sized companies

Overall Satisfaction with Epicor Prophet 21

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

Epicor Prophet 21 Feature Ratings