Epicor Prophet 21--great for a midsize distributor
May 28, 2021
Epicor Prophet 21--great for a midsize distributor
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epicor Prophet 21
Epicor Prophet 21 replaced our existing ERP software about one year ago. As a manufacturer and distributor of industrial products, we use Epicor Prophet 21 to enter order information along with inventory management, customer information, and purchasing information. The data from Epicor Prophet 21 is used mainly by our accounting and finance department but all other departments use it when needed.
- It works well with Microsoft-based products, specifically SQL Server.
- It is easy to view all inventory data and customer information down to specific detail.
- The software is easy to customize based on our needs.
- It is not as expensive as other competing products.
- It can be complicated at first to understand how to use it.
- The information stored in the database can be difficult to locate or understand.
- The CRM system can be slow at times and hard to navigate.
- Difficult to export data from the application.
- It helped save time in tracking inventory or customer information.
- It is not as expensive as similar products.
- Saved time in generating data for reports and query.
It is very useful for a distributor that is handling inventory and customer data. Epicor Prophet 21 gives easy access to their database and it is reasonably priced.
Do you think Epicor Prophet 21 delivers good value for the price?
Yes
Are you happy with Epicor Prophet 21's feature set?
Yes
Did Epicor Prophet 21 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Epicor Prophet 21 go as expected?
No
Would you buy Epicor Prophet 21 again?
Yes