Good product but needs improvement
June 19, 2014
Good product but needs improvement
Score 5 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with EPM Live
EPM Live is used as a project management solution for the employees of the consulting firm. The firm requires that any new projects that are started should be recorded through EPM Live. This will give the users easy access to the project information when needed.
- EPM Live has several modules that users can use for their project management solutions.
- EPM Live can be customized by the company that is using it.
- It integrates well with Microsoft products.
- EPM Live is not easy to customize, there should be an easy way to get to the setting for customization.
- EPM Live should add a way to create tables in forms that need to be used.
- Using EPM Live has saved time across the board. It is assumed that using EPM Live saved $24000 per year.
- It has made it easy to track any new projects and project timelines.
EPM Live is being used because it is comparatively easy to customize compared to other project management solutions and because it is based on SharePoint.
EPM Live Support
| Pros | Cons |
|---|---|
Knowledgeable team Kept well informed No escalation required Immediate help available | Poor followup Need to explain problems multiple times |
Yes - It took time to fix the bug