Item: eSentire
Rating: 10
Author: Eric Madeson

Use Cases and Deployment Scope

We use eSentire's esNETWORK MDR service, their esENDPOINT and esINSIDER services. They are the cornerstone of our security posture.

Pros and Cons

Customer service.
Technical competence.
Product can detect day 0 issues.

Need to be able to effectively recruit for good talent.

Return on Investment

Detection of potential threats/breaches.
Remediation of threats in real time.
Avoidance of ransomware in the environment.

Alternatives Considered

Secureworks Managed Security Services, Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Endpoint Protection

eSentire is the best product in the MDR space for the following reasons:

- They have been around for ~20 years (mature).
- They have a proven track record of success.
- They have an ecosystem of security analysts at all levels of comptetncy.
- They have an excellent retention program that's designed to keep talent at eSentire.

Key Insights

Do you think eSentire delivers good value for the price?

Yes

Are you happy with eSentire's feature set?

Yes

Did eSentire live up to sales and marketing promises?

Yes

Did implementation of eSentire go as expected?

Yes

Would you buy eSentire again?

Yes

Other Software Used

VMware Carbon Black Endpoint, Nessus, Splunk Cloud

Likelihood to Recommend

We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.

eSentire - The best MDR in the business!!

Overall Satisfaction with eSentire