Good Customer Service
September 26, 2016

Good Customer Service

Tracy Penney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSignLive

We use it for our insurance agents to complete appointment paperwork to become contracted with our company.

Pros

  • I like how the paperwork is emailed directly to me.

Cons

  • The filter engine when searching for a particular person doesn't seem to work well within the inbox.
  • eSign makes our appointment process with our outside agents more efficient.
DocuSign has a reminder function if the paperwork is not complete. You just click Remind and it sends the person a reminder to complete.
Sometimes our partners have trouble completing the documents. However, if there is an issue customer service is prompt.

Comments

More Reviews of OneSpan Sign

  1. Home
  2. Electronic Signature Software
  3. OneSpan Sign Reviews
  4. User Review of OneSpan Sign