Enterprise eSignature
September 29, 2016

Enterprise eSignature

Darren Byrnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with eSignLive

Experience: I have been using eSignLive for over 2 years in a large banking environment and have found both the ability to have a private cloud version coupled with rich integration and API support has removed significant risk, cost and time from the implementation.

The rich API support has allowed us to build an entire custom wrapper layer around eSignLive to meet the strict security/compliance and complex integration needs of a large multi-brand, multi-product organization. Customer experience is critical for the bank and our ability to customize the communications and signing experience with our layer while leveraging the power of eSignLive has been a great outcome for the bank.
  • Allows access to rich APIs that has enabled us to develop a full wrapper layer to model complex business processes and enhanced features.
  • The ability to run against a public cloud or private cloud provides companies with a choice of paths to satisfy different requirements around security, performance, data residency or sovereignty.
  • Running a private instance has allowed our customer to control the level of performance and security for their core banking applications by not connecting them to public clouds based offshore.
  • Signing ceremony performance on small mobile devices.
  • Our customer has seen a quantum leap in conversion rates from contracts being signed without time for hesitation.
  • Processing times have reduced from an average of 24 days to 4 days improving customer experience.
Our primary market is the enterprise. We reviewed other tools at the outset but these are small to medium scale tools trying to move into the enterprise, mostly with public cloud only offerings. We needed a platform with a proven record in the enterprise with options like private cloud that can offer the flexibility and control needed by large enterprise customers.
HP Data Security Voltage
eSignLive excels in the enterprise and has a long history of high performance delivery.