Esker Review
April 22, 2021

Esker Review

Jennifer Kohn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Esker

Our credit department uses Esker Document Process Automation to make collection calls. The software has assisted our department with collecting on past due customers while being able to manage and log each and every interaction with the customers. Not only does Esker Document Process Automation send out past due reminder letters, it also allows the customers to print invoices, offset their account balances and make payments!
  • Online Payments
  • Provides copies of Invoices
  • Sends out Reminder Letters
  • The layout is a bit clunky. I like to see everything on one screen.
  • Past Due Reminders
  • Auto Pay
  • Positive Impact On The Time It Takes To Collect.
  • Monthly Over All Cost For The System

Do you think Esker delivers good value for the price?

Yes

Are you happy with Esker's feature set?

Yes

Did Esker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Esker go as expected?

No

Would you buy Esker again?

Yes

Reminder letters are awesome!

Esker Support

They have all the tools you need is in one software: sending out reminders, printing invoices, and a portal for receiving payments.