Simple, Intuitive, Insightful
Updated June 24, 2021
Simple, Intuitive, Insightful
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Everhour
Everhour is currently being used across our entire organization and is primarily used for reporting time spent per client. It helps us to better project employee utilization and estimated billing for clients.
- Reporting.
- Ease of use.
- Unable to customize daily/weekly summary emails.
- Gained full insight into actual time spent vs. estimated for more accurate client billing.
- Identified more productive employees.
- Smartsheet, Toggl and Harvest
Everhour is the most user-friendly time tracking app that we have used, which is more motivating for employees to continue using it. We'll often have hundreds of tasks being worked on during a given day, and we love that Everhour makes it simple to integrate into Asana (our project management system). The simpler the system, the better employee adoption rates! Reporting is also more straightforward and easier to create than we have found with other time tracking software.
Do you think Everhour delivers good value for the price?
Yes
Are you happy with Everhour's feature set?
Yes
Did Everhour live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Everhour go as expected?
I wasn't involved with the implementation phase
Would you buy Everhour again?
Yes
Everhour Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We use Everhour's integration with Asana, and when Asana released a platform update (for which there was no notice given), Everhour immediately sent out an email alert to our entire team about how to update our Everhour extensions so that it would remain compatible with Asana. Their resolution was almost immediate, and they were able to communicate the error and solution to my entire team so that I didn't have to follow up with everyone one-by-one to get us back up and running. It was great!