Satisfied user
July 19, 2021

Satisfied user

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

EveryAction is used by several departments throughout the organization. It is used to create, track, and communicate with our donors, constituents, volunteers, organizers, advocates, and others. We also use it to create ticketed events, volunteer mobilization, and advocacy efforts. EA is used to create and send our newsletters and invitations and also as a research tool.
  • Tracks detailed information about individuals.
  • Provides easy reporting.
  • Is user-friendly.
  • Tracking donations and payments (including recurring payments and refunds).
  • Spotting duplicate records.
  • Some reports are less than intuitive and leave off necessary information.
  • Aids in fundraising.
  • Allows better engagement with constituents and those involved with organization.
  • Helps track potential advocates and increases our reach.
I've very rarely had issues with EA availability and am satisfied with it.
Our fundraising/development department has benefited through the use of EA as it assists us in tracking online donations and ticket purchases. It also allows for easy reporting to further our insights into donation trends and potential new avenues.

Do you think Bonterra Development + Digital delivers good value for the price?

Not sure

Are you happy with Bonterra Development + Digital's feature set?

Yes

Did Bonterra Development + Digital live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Development + Digital go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Development + Digital again?

Yes

I like how easy EA is to use and add/edit information in. The reporting feature is mostly well-run, but there are a few areas that can use improvement. This is a great tool to use across different departments, as profiles allow staff to track and record detailed information. EA has a lot of capabilities.